Contact Center & Queues
Contact center features built into 3CX
Whether it's a three-person sales team or a full support desk, 3CX queues and reporting help you answer faster and manage better.
Call queues
Distribute calls across agents with multiple strategies, plus callback options.
Wallboards
Show live queue stats so supervisors can react in real time.
Recording
Record calls for quality and training, with access controls.
Reporting
Call, queue, and agent reports to see what's working.
Availability depends on 3CX edition and hosting option. MIS confirms exactly what's included in your quote.
Ready for a phone system that just works?
Tell us about your team and we'll put together a 3CX quote built around how you actually work. No pressure, no surprise fees.
Prefer to talk now? Call (513) 793-6222