Switch from 8x8
Switching from 8x8 to 3CX
8x8 is a large UCaaS provider with per-user licensing and a national support model. With 3CX and MIS you get a full-featured phone system, your choice of hosting, and a local partner who takes ownership of your setup.
- 3CX Gold Partner
- 20+ years in business IT
- Real people, fast answers
- Offices in Cincinnati & Indianapolis
Why businesses move
Common frustrations with 8x8
Rising per-user costs
Every new hire means another subscription, and contact-center seats cost more.
Limited control
Upgrades, outages, and changes happen on the provider's schedule.
Support you have to chase
Tickets and hold times instead of an engineer who already knows your system.
Side by side
8x8 vs. 3CX with MIS
| 8x8 | 3CX + MIS | |
|---|---|---|
| Where your system runs | Provider cloud | Your choice: 3CX-hosted, your own cloud (Azure, AWS, Google Cloud), or on-prem |
| Licensing model | Per-user subscription tiers | 3CX licensing sized to your system, quoted by MIS |
| Contact center | Separate higher tiers | Queues, wallboards, and reporting available in 3CX |
| Who you call for help | Vendor support center | MIS engineers who know your setup. Real people, no ticket black hole |
| Desktop and mobile apps | Included | 3CX web client plus iOS and Android apps included |
Comparison reflects general platform characteristics. Specific features and terms vary by plan and edition; MIS will confirm details for your situation.
The migration
How MIS moves you over
- We inventory your 8x8 users, numbers, and call flows.
- Numbers are ported on a scheduled date.
- Existing compatible SIP phones can often be reprovisioned.
FAQ
Switching questions
How long does switching take?
Most migrations take two to four weeks, depending on how many numbers are being ported.
Will call recordings carry over?
Historical recordings stay with 8x8, so export the ones you need before cancelling. We'll remind you before cutover.
Ready to leave 8x8 behind?
Get an itemized 3CX quote and a migration plan timed around your current contract.
Prefer to talk now? Call (513) 793-6222