Switch from Nextiva
Switching from Nextiva to 3CX
Nextiva bundles phone, messaging, and CX tools into per-user plans. If you're paying for features you don't use, or you want more control over your system, 3CX with MIS gives you a capable business phone system with support from people who know your business.
- 3CX Gold Partner
- 20+ years in business IT
- Real people, fast answers
- Offices in Cincinnati & Indianapolis
Why businesses move
Common frustrations with Nextiva
Paying for bundles
Plan tiers can mean paying for features most of your users never touch.
Contract lock-in
Multi-year agreements make it hard to adjust as your business changes.
Support at arm's length
Large provider support queues don't know your call flows or your people.
Side by side
Nextiva vs. 3CX with MIS
| Nextiva | 3CX + MIS | |
|---|---|---|
| Where your system runs | Provider cloud | Your choice: 3CX-hosted, your own cloud (Azure, AWS, Google Cloud), or on-prem |
| Licensing model | Per-user plan tiers | 3CX licensing sized to your system, quoted by MIS |
| Desktop and mobile apps | Included | 3CX web client plus iOS and Android apps included |
| Who you call for help | Vendor support center | MIS engineers who know your setup. Real people, no ticket black hole |
| CRM integrations | Available | Integrations with popular CRMs including HubSpot, Salesforce, and Microsoft Dynamics |
Comparison reflects general platform characteristics. Specific features and terms vary by plan and edition; MIS will confirm details for your situation.
The migration
How MIS moves you over
- Numbers are ported on a scheduled date with no downtime.
- Call flows, schedules, and holiday routing are rebuilt and tested before cutover.
- Users get a short training session on the 3CX apps.
FAQ
Switching questions
Can MIS help us get out of our contract?
We'll review your agreement with you and plan the switch around your renewal date to minimize overlap costs.
Do we lose texting?
3CX supports business SMS through compatible SIP trunk providers, and MIS will set that up as part of your migration.
Ready to leave Nextiva behind?
Get an itemized 3CX quote and a migration plan timed around your current contract.
Prefer to talk now? Call (513) 793-6222